Title	Faster than fast: Attaining warp speed turnaround times for ILL in a distance education environment
Author(s)	De Jong, Mark; Shepard, Ryan
Author(s) Institution	University of Maryland University College (UMUC)
School(s)/Department(s)	Information and Library Services
Subject(s)	Interlibrary loan Document delivery ILLiad Distance library services
Description	ILL service operated without regular review of technology or workflow. Patron needs and management goals were not met as a result.
Publisher	University of Maryland University College (UMUC)
Date Created	2012-09-20
File Format	PDF
Item Type	Poster session
Series	ShareFair
Rights Management	(c) Mark de Jong; Ryan Shepard
Relation (Is Part Of)	Poster presented at the 2nd Annual ShareFair on UMUC Faculty Research and Scholarship, held Thursday, September 20, 2012. Also presented at the fifteenth Distance Library Service Conference, held on April 18-20, 2012 in Memphis, TN.

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Faster than fast: Attaining warp speed turnaround times for ILL in a distance education environment